Client Reviews for Nowlin Insurance Group LLC
“Nowlin insurance is very helpful. Take time to explain different policies and prices. You may call or visit office. Your call will be returned.”
- Elroy
“You are always helpful and nice”
- Rudy
“Has always provided good customer service. Thank you.”
- Perry
“We like dealing will Dan Somerbi. He has always been responsive and knowledgeable.”
- John
“Dan always provides excellent service”
- Chris
“I have talked to Dan Somerby more than once. He is friendly, helpful and responds to my requests in a timely matter. I get good customer service from him (:”
- Michelle
“always helpful - appreciate you”
- Denise
“The Nowlin Agency Group is always responsive and looks out for my best interest. It's a very well run agency that I highly recommend.”
- Patrick
“I ALWAYS get the support and answers I need from Dan at Nowlin Insurance , so we can get the policies we need when we need them. Thank you for your expertise and excellent service.”
- Eileen
“You found us a much better solution ”
- Jeffrey
“You respond in a timely manner and attend to my enquirers promptly.”
- Sonia
“Without fail the people at Nowlin Insurance have taken care of me. Making calls, checking information, and making sure my needs were taken care of. I would recommend them highly.”
- Tonya
“Followed up with me as promised.”
- Robert
“You got significantly better coverage for my entire family this year. Thank you!”
- Joe
“Mr. Lance and Mr. Mr. Dan are very honest, professional, excellent and very knowledgeable insurance agents. They will do their best to help and take care of the customers needs.
They find the way to provide support and excellent customer care.
When the client needs other resources and support they are happy to make appropriate recommendations.
Thank You very much for your services.
Miguel and Luz S. Ramirez ”
- Miguel
“Ease of assistance and cost point are in line with my expectations ”
- Gary
“Keeping in touch when nothing is wrong! Prompt handling of questions and claims. Friendly service.”
- Barbara
“I like the courtesy and the professionalism shown, and the willingness to provide assistance when needed.”
- William
“Always provided us with good service and have always been professional and have made an effort to get to know us. Dan answers the phone, a familiar voice and somehow we trust.”
- Joshua
“Everyone is responsive, efficient and friendly over the years, without exception. Thank you!”
- Candy
“Have used this insurance company for many years. They remember me and my property each time and they are always friendly, prompt, courteous and helpful.”
- Karen
“Thanks for being so thorough and helpful”
- Jay
“Have used this insurance company for many years. They remember me and my property each time and they are always friendly, prompt, courteous and helpful.”
- Karen
“They were very thorough and kept us informed at every step of the process! Also found us amazing rates!”
- Marqus
“Professional and timely”
- Laura
“Dan has always been very responsive and extremely helpful for all our insurance needs.”
- Mark
“Between assisting in helping us find our business location, selling our home, and locating our current residence, we enjoyed each experience. Looking forward to the next adventure.”
- Piccola
“I really appreciate that I can call and ask any question and get an answer that's right for me. I recently bought a new car and was unsure of what I needed to do. Lance Nowlin called me back, even though it was after office hours. I really appreciated that. I like that personal touch.”
- Jane
“Personalized service and Lance went above and beyond to help me get a good rate”
- Felicia
“You work with us to issue we get the best policy available”
- Linda
“You’re very helpful”
- Aimee
“I enjoy the service I receive from Nationwide insurance. I purchased auto and home they have provided great service from day one. Remember, you may be glad to try them.”
- Elroy
“Great customer service and a great agent. Nationwide is always on your side.
Whenever I call the road side assistance, for a towing, or to give me a jump, the individuals you sent were very courteous and responsive. Also, when I had a wreck, and it was not my fault because the other car hit me, Nationwide was there to make sure I was okay and the other insurance was held liable.”
- Michelle
“I have been with Nowlin for several years and have been very pleased with the service”
- Deborah
“Always responsive - thanks”
- Joseph
“You take time to research and answer my questions completely. You have given me good advice and I can trust you.”
- Peggy
“I like calling and actually speaking to a kind friendly voice that is local. And always very helpful. I usually speak with Dan. And Lance ”
- Lacey
“I really appreciate that the Group was proactive in suggesting to me how I could save considerable money by changing insurer, and I appreciate Dan's help in dong so.”
- Joyce
“The customer service that is provided by Dan is outstanding.
You can use my initials but not my name. ”
- Jessica
“Great service. Always available”
- Sonia
“Helped me find a less expensive car and home insurance which saved me quite a bit of money.”
- Robert
“You gave me the best rate and provided excellent customer service. ”
- Jasimne
“Mr. Lance and Mr. Dan are very knowable about all types of insurances and always do their best to help us with our insurance needs.”
- Miguel
“You always came through when I had a claim. I am elderly and handicapped now and no longer drive but my neighbor uses it to drive me to appointments.”
- Barbara
“1) I appreciate assistance given when I need information.
2) I appreciate the willingness to provide assistance.
3) I appreciate the courtesy and professionalism given.”
- William
“Friendly, Courteous, Professional, Knowledgeable.”
- Charles
“Dan is awesome and always helpful and has great customer service. ”
- Mark
“You are always available to answer my insurance questions.
You always respond quickly. ”
- Robert
“i have been able to reach your office easily & talk to Dan or yourself to address the concerns .”
- Jiwan
“Quick response time!”
- Diane
“Reliable
Available
Reasonable
Professional in interactions ”
- Pedro
“Always responsive to questions or problems”
- Jeoffrey
“Lance is the man!”
- Matthew
“Great customer service and easy access to website, if we need anything.”
- Wayne
“Dan Somerby was easily accessible, attentive to our needs, knowledgeable, responsive and came up with several options quickly for us to consider. It was easy and economical insuring our home through Nowlin Insurance. We are planning to use them for our other insurances as well.”
- Nik
“Dan was very patient and answered all my questions. Every year my insurance with different companies has gone in price with no explanations. This resulted in comparing the prices of different companies on my own. This year I let Dan do the work. He found comparable insurance and saved me over $2,000.”
- Jane
“Lance was friendly and very responsive!”
- Anuj
“Dan is always kind and helpful. I really appreciate him.”
- Peggy
“We have been with Nowlin Insurance for many years and they have always satisfied our needs”
- Priscilla
“You always pick up the phone on the few instances that I have had to call. And always have the answer that I need.”
- Sandra
“Always available, courteous, outstanding professional-level assistance during phone calls, friendly and personable service. Dan Somerby is the best!”
- Eileen
“The team at Nowlin Insurance Group consistently provides effective and prompt service. I highly recommend them!”
- Patrick
“You treat us like your family!”
- Sudarat
“You take care of my needs”
- Sonia
“Easy to talk to someone, you keep in touch via email and online payments make life easy.”
- Gary
“You all have been over the top friendly, informative and reliable over the many, many years that I have used Nowlin Ins.”
- Mary
“Dan and Lance are always friendly, courteous, prompt in their responses to any of my questions.”
- Charles
“Nowlin Insurance has helped me with my home and auto insurance for going on two decades at least. Great local business. Friendly and prompt service. I highly recommend them.”
- Karen
“Lance and Dan took the time to research insurance options thoroughly and also took the time to explain the policies to me in great detail.”
- Firdosh
“They follow up to renew policies instead of having them run out leaving the client to be without insurance.”
- Michael
“You always answer the phone and call me back promptly.”
- Kelli
“Response time is excellent with Nowlin.”
- Diane
“Always helpful and always professional. They work hard to take care of their customers! In a time when customer service is lacking in many areas it is refreshing to find a company that cares.”
- Tonya
“Excellent and friendly service”
- Joseph
“Dan has always been a great help with answering my questions.”
- Barbara
“Very professionally and provided the best rates quickly.”
- Michael
“Nowlin agency provides great service and are always there for you. I have been a client for 15 years. Highly recommend this team.”
- Maureen
“Always responsive to my questions.”
- Stephen
“We have always found Nowlin Insurance Group to be responsive and knowledgable when dealing with insurance issues”
- John
“We receive excellent service from Dan Somerby”
- Chris
“Long term trlationship.”
- Surender
“I ALWAYS get patient, caring and knowledgeable customer service from Dan and Lance.”
- Eileen
“Responsive to my requests.”
- Harvey
“No matter what my situation is, I know that one call to your office will help me find out what I need to do.”
- Jane
“We have been with Nowlin Insurance Group for the past decade. Always received the best care and service from them. They made us feel like we are part of their family. We never wanted to consider anyone else! We give our highest recommendation!”
- Sudarat
“A small company that deliers big, efficient responses to my questions, and someone avaailable to my needs.”
- Sonia
“Great service and having options for insurance providers is a nice benefit.”
- Joshua
“Respond promptly to questions that may arise.”
- Robert
“Mr Lance and Mr Dan render an excellent care and service for the clients needs related to insurance and other.”
- Miguel
“Great service. Anytime I call you are always responsive.”
- Jerry
“They are friendly and willing to answer any questions that I have. Great customer service ”
- Rudy
“Great communication. I no longer am driving and my house is in the process of being sold. I am in an assisted living facility. I appreciate all the years of being with you. I will make sure the person who is handling all my affairs knows your name and how to get in touch with you.”
- Barbara
“Dan was super helpful and quickly addressed any questions or concerns I had. Great service and very competitive pricing is a win-win!”
- Patricia
“When I asked You we’re able to get my car & home insurance grouped together so I would not have to make 2 payments.”
- Sandra
“We love the personal attention and shopping for a fair and competitive price.”
- Jay
“Always helpful and pleasant, never too busy to treat you like you're a special customer.”
- John
“Great customer service. Dan has always been quick in responding to any question we have and is always courteous and helpful.”
- Mark
“The Nowlin insurance company is always ready to help and assist with any issue concerning my I insurance needs. prompt call backs, always going the extra mile in customer care. I've recommended several family members and not only did Dan or Lance save them money, they went above the r expectations in quality customer care”
- Natalie
“Great personalized service, very responsive, prompt response. Been with them almost 20 years and wouldn't think of going anywhere else.”
- Colleen
“Your company make me feel like a family member. It is great to know that whenever I call and ask a question. There is someone there to help you out giving correct advice to you. Home or auto and any type of insurance you may need.”
- Elroy
“Verified the coverages and pricing after we made a policy change.”
- William
“Very informative and friendly. Great experience working with Dan!”
- Kayla
“Very responsive and makes an effort to understand our insurance needs.”
- Nathaniel
“You quickly found a price for me that was lower than any price I found on my own.”
- Racque
“On the few times that I have had a need to call, Dan picks up immediately and has an answer within minutes!!”
- Sandra
“Always responsive and quick to act on questions and concerns.”
- Mark
“Dan is always so helpful”
- Michael
“I like being able to call the office and speak to a real person. Every time I call I get my question answered. I have complete trust in Nowlin.”
- Jane
“Very easy and smooth process getting my insurance switched over from North Carolina to Texas!”
- Joshua
“You are very professional and always ready to help us with your services,”
- Miguel
“All is taken care of with minimal disruption”
- Sarah
“Lance and Dan have always been real helpful finding good policies, good coverage, and low prices.”
- Jay
“We truly appreciate how prompt and diligent you are in researching insurance options for us be it auto, home or flood. We also truly appreciate the high quality of customer service you have always provided us.”
- Firdosh
“Dan has great customer service and always responds to any questions or matters we have promptly and timely. He even helps with keeping our policies current and cost effective. We appreciate an insurance agent that cares about its customers.”
- Mark
“Timely response. No issues with the service. Keep the good work”
- Chandramouli
“No robot or answering machine frustrating clients who often call because of stressful life events which can't wait !”
- Alan
“You got the policy quickly and for a reasonable price.”
- Kenneth
“You always follow up and everyone has impeccable work ethic. You get us the best rates and best service.”
- Chastiti
“Great service and ready to help!”
- Matt
“You increased my coverage for a lower price.”
- Stella
“You are real neighborly without being state farm”
- Aj
“Very helpful. Takes very good of the customer.”
- Tonya
“Mr. Nowlin was very professional and knowledgeable. Mr. Nowlin was able to find the right coverage for my home and car. I was very pleased with his services.”
- Adrienne
“The quick responses were always greatly appreciated as I was working on time-sensitive updates.”
- Elizabeth
“The quickness of opening the account and professional help received was great.”
- Casandra
“The phone is answered! Whenever I have a question or need assistance - I have always received respectful and knowledgeable replies.”
- Barbara
“Just because you guys are always there for your customers when in need & you take time to answer questions. Service is great, after 20+ years!”
- Monica
“Always prompt to answer questions and research any insurance need I requested. Lance and Dan were both readily available and knowledgeable.”
- Michael
“I love that I can call and talk to you or your staff members to answer any question I have, whether it's about payment options, coverage or anything else. I will always stay a loyal customer of Nowlin!”
- Jane
“We always get good, friendly, timely service from Dan.”
- Charles
“I have been doing business with Nowlin for probably over two decades and have always found them to be reasonable, responsive, and helpful. Highly recommend.”
- Karen
“The Nowlin Agency is always responsive to our questions and requests. We get answers and/or call backs within 24 hours. Dan and Lance have great customer service. Don't ever stop! In this day and age of having to do everything by pressing numbers or communicating with a digital assistant, it's so nice to talk to a live person who helps you and cares about your needs.”
- Mark
“I have been with Nowlin for several years. They are dependable, knowledgeable, helpful and just plain wonderful to work with. I can highly recommend them.”
- Peggy
“Built personal relationships with us and answers his phone and provides us with clear and constructive feedback on our insurance planning.”
- Sarah
“Always responsive be that by phone or online. Feels like you neighborhood friend.
Puts clients first when seeking guidance.”
- Shelley
“Dan Somerby works hard to find the best insurance for me. If I email a question to him, he immediately gets back to me.”
- Jane
“I appreciate effort that is generated to secure the best coverage for me and the willingness to answer questions.”
- William
“You listen and then work hard to provide me with what I need.”
- Linden
“Fast friendly response that got my needs met.”
- Joseph
“I had trouble finding home owners insurance and Lance did an amazing job checking all the alternatives and making sound recommendations. Would highly recommend.”
- Pete
“Timely communication and worked diligently to fond me best rates possible.”
- Carrie
“Always available. Always works hard to find me good insurance coverage”
- Stephen
“You ALWAYS pick up the phone when I call.”
- Sandra
“Long-term and very satisfild client of Nationwide and of this particular agency.”
- Peter
“Fortunately I have not needed my insurance very often, but when I have Nowlin has been quick to respond to my needs and get me the help and answers I needed.”
- Roy
“Nowlin Insurance Group has helped me with home and car insurance for longer than I can remember. They are always courteous and timely in their responsiveness and with their help.”
- Karen
“My agent Melissa Hughes goes above and beyond to make sure all my insurance needs are taken care of for years. Great services and quick to resolve any issues that arises. Would definitely recommend to family and friends.”
- Andrew
“Dan Somerby is wonderful to work with on finding the best value and cost. He answers my questions and emails immediately.”
- Jane
